Terms of Service - Matt in the Hat RV

Last Updated: February 2026

Welcome to Matt in the Hat RV. By accessing this website, submitting a form, requesting services, or communicating with us by phone, SMS, or online tools, you agree to the following Terms of Service.

1. Acceptance of Terms

By using this website or submitting any service request, you agree to be bound by these Terms of Service, our Privacy Policy, and our SMS Messaging Terms. If you do not agree, please discontinue use of this website.

By using this website or submitting a service request, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian. Matt in the Hat RV does not knowingly collect information from individuals under the age of 18 without appropriate supervision.

2. Services Provided

Matt in the Hat RV provides mobile RV repair, inspection, maintenance, and customer support services. Service availability may vary based on scheduling, travel distance, and operational conditions.

We reserve the right to modify or discontinue services without prior notice.

3. Appointment Requests & Customer Communication

When you submit a form or request service:

• You agree to provide accurate and complete contact information.
• We may contact you by phone, email, or SMS to coordinate your service.
• Appointment times are estimates and may change due to service conditions.

4. A2P 10DLC SMS Messaging Terms (Carrier Compliance)

Consent to Receive Messages

By providing your phone number through our website forms or by requesting service, you expressly consent to receive conversational SMS messages from Matt in the Hat RV related to:

• Service requests
• Appointment confirmations
• Scheduling updates
• Customer support and follow-ups

SMS consent is not a condition of purchase.

Opt-In Method

Customers opt in by submitting a service request or appointment form on our website. The form includes SMS consent language and links to our Privacy Policy and Terms of Service.

Message Frequency

Message frequency varies depending on your service activity and communication needs.

Message & Data Rates

Standard message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out at any time by replying:

STOP – to unsubscribe from SMS messages
HELP – for assistance

After opting out, you will no longer receive SMS messages unless you opt in again.

Data Use & Privacy

• SMS consent is not shared with third parties or affiliates for marketing purposes.
• Customer information is used solely for service-related communication and support.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message delivery may vary based on carrier network availability and service conditions.

5. User Responsibilities

You agree not to misuse this website or services, including:

• Submitting false information
• Attempting unauthorized access
• Interfering with site functionality
• Using services for unlawful purposes

6. Pricing & Payments

Pricing may vary depending on the RV type, location, and scope of work. Estimates are subject to change based on actual service requirements.

Payment terms will be discussed during booking or service confirmation.

7. Limitation of Liability

Matt in the Hat RV strives to provide accurate information and professional services. However, we do not guarantee uninterrupted website availability or error-free operation.

To the fullest extent permitted by law, Matt in the Hat RV is not liable for indirect or incidental damages arising from use of this website or services.

8. Third-Party Tools & Links

Our website may contain links to external scheduling platforms or resources. We are not responsible for third-party content or policies.

9. Intellectual Property

All website content, including logos, text, graphics, and branding, is the property of Matt in the Hat RV and may not be copied or reproduced without written permission.

10. Updates to These Terms

We may update these Terms of Service at any time to remain compliant with carrier regulations and operational needs. Updates will be posted with a revised “Last Updated” date.

11. Contact Information

Matt in the Hat RV
Website: https://mattinthehatrv.com
Phone: 317-250-4347
Email:matt@mattinthehatrv.com

Thank you for trusting Matt in the Hat RV.